What information do we collect?
“Personal information” means any data that can be used alone or together with other information to identify you. This includes information you knowingly provide (such as name, email address, postal address and telephone number) and information that is linked to those identifiers. It does not include information that has been irreversibly anonymized so that you cannot be identified.
We collect personal information only when it is necessary to fulfil our legal obligations, to operate our business, or to provide the products and services you request. Typical collection points include when you register an account, place an order, subscribe to a newsletter, participate in a survey, or otherwise interact with the Site. You may browse certain areas of the Site anonymously.
How do we use your information?
We use the information we collect for purposes including, but not limited to:
- Fulfilling and managing orders, payments and deliveries;
- Providing customer support and responding to your enquiries;
- Personalizing and improving your shopping experience and the Site;
- Sending transactional communications related to your orders and, where you have consented, marketing messages, updates and newsletters;
- Administering promotions, contests or surveys; and
- Detecting and preventing fraud and protecting the security of our Site and users.
How do we protect your information?
You are responsible for maintaining the confidentiality of your account credentials on 1st Kicks Store and for all activity that occurs under your account. Choose a strong password and avoid reusing passwords across different websites.
We employ industry-standard measures to protect personal information during transmission and while stored, including Secure Socket Layer (SSL) for payment transactions and limited access controls. Payment card data is processed by our payment gateway providers and is not retained on our servers. Where we engage third-party service providers, we require them to implement appropriate security safeguards and to keep information confidential.
Do we use cookies?
Yes. Cookies and similar technologies are used to recognize your browser, remember preferences, maintain shopping cart contents, and gather analytics about Site usage. Cookies help us deliver a better, more personalized experience.
We may use third-party analytics services (for example, Google Analytics) to understand how visitors use the Site. These services may place cookies and collect information such as IP address and pages visited to produce anonymized reports. The providers of these services may process data on servers located outside your country. For details on Google Analytics, consult Google’s privacy documentation.
You can set your browser to refuse cookies or to notify you when a cookie is set. Disabling cookies may affect Site functionality. If you prefer, you can still place orders by contacting Customer Service at [email protected](or contact online)
Do we disclose information to third parties?
We do not sell your personal information. We may disclose personal information to trusted third parties who assist us in operating our Site, processing payments, fulfilling orders, delivering products, sending communications, or providing analytics — provided they agree to keep such information confidential and use it only for the purposes we specify. We may also disclose information to comply with legal obligations, to enforce our policies, or to protect the rights, property or safety of us or others.
How long do we keep your information?
We retain personal data only as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law (for example for tax or accounting purposes).
Third-party links
The Site may contain links to third-party websites, services and applications that are not operated or controlled by 1st Kicks Store. Those sites have their own privacy practices and policies. We are not responsible for the privacy practices, content or activities of third-party sites. Review the privacy policies of any third-party site before providing personal information.
Your rights and choices
Subject to applicable law, you may have rights to access, correct, update, port, restrict processing of, or delete the personal information we hold about you. You may also have the right to object to certain processing or to withdraw consent where processing is based on consent. To exercise your rights or if you have questions about our handling of your personal information, please contact us at [email protected].
International transfers
Because we operate globally and use service providers located in other countries, your personal data may be transferred to, stored in, or processed in jurisdictions with different data protection laws. When transfers occur, we will take appropriate steps to protect your information in accordance with applicable law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on the Site and indicate the date of the latest revision. Continued use of the Site after changes have been posted constitutes acceptance of the revised policy.
Contact us
If you have any questions, complaints or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]